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Our people are Incoho's most significant asset and our competitive edge. We seek to recruit, develop and retain the industry's most effective, most skilled work force through highly selective recruitment, comprehensive training, performance-based incentives and recognition, and opportunities for career development and advancement.
We continuously improve the productivity and performance of our people by investing in best-in-class collection and telemarketing practices, technology and information systems, and we manage Incoho through a comprehensive set of customer, financial and operations performance metrics.